Globe Telecom has so far managed to block almost 2 million spam and scam text messages following the implementation of an automated filtering functionality that keeps its customers from receiving unwanted messages.
According to Joel Agustin, Globe Senior Vice President and Head of Service Management Division, Network Technical Group, the filtering mechanism prevents the transmittal of spam and scam messages to mobile devices. It now covers more than 70% of the company’s 2.1 million postpaid customers.
Mobile numbers that are identified to be a constant source of spam and scam messages will be temporarily disconnected from service, and more than 1,600 numbers have been cut off from service for this reason. This means that voice, SMS and data services will not be available to these numbers.
Those who continue to receive scam/spam messages may report them to www.globe.com.ph/stopspam and provide the details required.
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